Frequently Asked Questions

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Private Classes FAQ
Is there a minimum or maximum class size?

In most cases, we recommend a minimum of 4 students and a maximum of 15 students per class. Our Account Managers can help you determine the optimal class size.

What are the hardware and software set-up requirements?

Set-up requirements vary by class. If you need to know the requirements for a particular class, simply contact us .

Can Batky-Howell set up hardware at our location?

Yes, we have several options available based upon your requirements.

Does your price include materials?

Yes, all student materials are included.

What if I have students in different locations?

Various locations can be supported with our Live Online Classroom solution .

What is the daily class schedule?

Our classes are based upon an eight hour day, typically from 8:30 a.m. - 4:30 p.m. in the time zone of your preference. However, varied schedules are available based upon your needs.

What if a class does not fit our exact needs - can you customize or tailor it?

Yes, 70% of the private classes we deliver are customized or tailored to meet specific customer needs.

Public Classes FAQ
What is your address?

We are located at 7400 E. Orchard Road, Ste 1900, Greenwood Village, CO 80111.

See our Denver Training Center page for more details.

 

What is the daily class schedule?

Our public classes are 8:30 a.m. - 4:30 p.m. Mountain Time.

 

Are snacks provided?

Yes, light snacks and beverages are provided. There are many nearby places for lunch, some within walking distance.

What is provided and what do I need to bring?

All student materials, software, and hardware are included. Students do not need to bring anything with them.

 

Are there any hotels close to your facility?

Yes, please refer to the list of local hotels .

 

Live Online Classroom FAQ
What do I need to attend?

You will need a web browser and a phone.
*A headset and high speed internet connection are highly recommended.

What is the daily class schedule?

Our public online classes start at 8:30 a.m. and finish at 4:30 p.m. Mountain Time.

Can I attend from home?

Yes, you will need a web browser and a phone.
*A headset and high speed internet connection are highly recommended.

Can I get a free demo of your Live Online Classroom?

Yes, please contact us for a demonstration.

What materials are included?

All materials associated with your class will be sent directly to you prior to the class start date.